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About Uganda Airlines

About
Uganda Airlines is the flag carrier airline of Uganda which previously operated from between 1977-2001 and was revived on 27th August 2019 and owned by the government of Uganda. The government has invested 20 million dollars to purchase three flights that will arrive in 2020. It operates from the Entebbe International Airport across 8 destinations including to destinations such as Dar -es- Salman (Tanzania), Mogadishu (Somalia) and Juba (South Sudan) with two daily flights to Nairobi and Juba. By the end of 2021, Uganda Airlines will operate across 20 destinations.

Travel Class
Uganda Airlines has two travel options:
Economy Class: The flight provides for comfortable seating in economy class and snacks is available. Meals can be ordered online and passengers can pre-book their meals online. The passengers can also upgrade their seats from Economy to Business Class.
Business Class: The passengers have access to the Business Class Lounges. The passengers have access to priority boarding and check-in services. They can relax and be seated comfortably with extra legroom on board. Passengers can enjoy delicious meals along with alcoholic or non-alcoholic beverages.

Baggage Allowance
Economy Class passengers are allowed to carry one piece of hand baggage weighing up to 7 kgs and one check-in baggage weighing 23 kg while Business Class passengers can carry one hand baggage which can weigh 7kg, one small briefcase which can weigh up to 5 kg and check-in luggage of 30 kg. Passengers can read about excess luggage allowance and additional charges on Uganda Airlines' website.

Onboard support
Uganda Airlines provides assistance for guests with special needs, Infants, expectant mothers, unaccompanied minors and any pre-departure arrangements. Passengers in need of mobility support will be provided with a wheelchair and/or Ambulift services during the flight.

Check-in
Passengers can check-in online 24 hrs to 45 mins prior to the scheduled departure time. The passengers can also check-in at the airport check-in counters 3 hours prior to departure.

In-Flight Services
The passengers can pre-book their snacks and meals before the flight or purchase onboard along with alcoholic and non-alcoholic beverages.

Refund and Cancellation
Passengers can cancel their booking at Uganda Airlines’s sales’ offices. All cancellations are subject to a cancellation fee.

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Address:
Eagle House, Tunnel Road, Entebbe Airport, Uganda

Call Center:
+256 200 406400 / +256 754 355860
Website:
[ugandairlines.com ](https://ugandairlines.com / "Uganda Airlines")

FAQ for Uganda Airlines

How do I contact Uganda Airlines?

You can contact Uganda Airlines via e-mail on [email protected] or via phone on +(256)200 406 4005. If you are looking for booking information, visit Wego for more details.

How many bags are allowed on Uganda Airlines?

Two free checked bags in the Economy class, each with a weight limit of 23 kg, are available to passengers. Passengers in business class and first class are entitled to two complimentary checked bags, each with a weight restriction of 32 kg. Find more details on Uganda Airlines baggage allowance policy and other rules on Wego webpage now.

How much is extra luggage on Uganda Airlines?

On Uganda Airlines flights, excess baggage, defined as three or more bags per person, would cost between $85 and $95 per bag. To get affordable deal on Uganda Airlines, book your flight on Wego app or website.